returning an order

follow these simple steps to return your mahabis:

1) visit our returns centre, select your country and click start your return to download a personalised returns label
2) return your items via the service you've selected and include the order paperwork originally delivered with the order
3) we'll refund your original order payment or process your exchange request when your return reaches our warehouse

if something is broken/ defective or missing from your order, please contact our support team here instead.

please note: 

• you have 30 days from receiving your order to request your return
• to accept your return, your mahabis must be unworn, unwashed and the box must be intact
• any items received in an unsuitable condition may be refused
• any outbound shipping costs and gift boxes are not refunded
• postage for returns is free
• depending on your country, you will likely need a printer to utilise our returns service
• for more information, you can check out our full returns conditions here. 

your statutory rights are not affected by our returns policy.