Submit a request

Your email address

what is your query about?

Please note our support team are available Monday - Friday 8 am until 9 pm, and weekends 9 am until 5.30 pm GMT.

How can we help?

Please give us a little more detail

please give us some more detail

if you want to return your order for an exchange or a refund, please head here to generate your returns label: https://mahabis.com/pages/returns-and-exchanges

What item did you receive?

What product(s) are you looking at?

what is missing from your order?

what item did you expect to receive?

what is your discount code?

what is the defective item?

eg. light grey classic slippers with yellow soles, size UK men's 10

detail of the fault

please let us know what is wrong with your item and upload a photo below

would you like a replacement or a refund?

why are you returning your order?

what is your order number?

your order number will be noted in any emails from us and will be 9-14 characters long. eg. 2101234567890

your location

please select your country

i understand that i will need a printer to utilise the free returns label

i understand that this scheme is currently only available for UK residents

what would you like to enquire about?

please select an option below

what is your business email address?

please let us know where to contact you

what is your company website?

how many years have you been trading

where is your business based?

Subject

Description

let us know how we can help you today.

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