Submit a request

Please note our support team is available Monday - Friday 8 am until 5.30 pm. Live chat is available via the help widget Monday - Friday 9 am until 5.30 pm.

if you want to return your order for an exchange or a refund, please head here to generate your returns label:

eg. light grey classic slippers with yellow soles, size UK men's 10

please let us know what is wrong with your item and upload a photo below

your order number will be noted in any emails from us and will be 9-14 characters long. eg. 2101234567890

please select your country

please select an option below

please let us know where to contact you

let us know how we can help you today.

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