Delivery & Customs Charges

Modified on Wed, 08 May 2024 at 07:59 AM

Non-UK countries may be subject to customs charges, import taxes, and duties. Due to this, during busy periods you may see a delay in your order getting to you whilst it clears through customs. 


Where possible, we always offer the option to pre-pay the charges at checkout (or we pay them for you), so that you don't have to worry about it afterwards. 


We cannot specify what the extra charges will be, as they will differ from country to country and depend on the total order value. If you do have any questions, contact the customer service team and they will try and answer any questions. 



Since Brexit, we have seen delays in deliveries to mainland Europe, but we've done all that we can to ensure that our delivery estimates on-site are accurate. You can see the delivery estimates for your country here. 


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